Book your pet’s stay
Book online any time through our secure Pawfinity portal, or call us — we’re happy to book by phone, at the front desk, or same-day.
First time booking?
Step 1: Create your account
Open the booking portal and sign up with your email.
Step 2: Verify your email
Important — you can’t log in until you do this
Click the link in the welcome email before you try to log in. Don’t see it? Check spam, or call us and we’ll resend it.
Step 3: Add your pet
Enter name, birthday, vaccines, medications, allergies, daily habits and favorite treats. It’s saved for every future stay.
Step 4: Choose your dates
Pick drop-off and pick-up, then add grooming, playtime and swimming, or transportation.
Opens our secure Pawfinity portal
Have these ready
- Vaccination records: [REQUIRED VACCINES]
- Medications & dosing
- Allergies & diet notes
- Vet name & phone
- Emergency contact
- Drop-off & pick-up dates
Our 12 noon pick-up policy
Stays are billed noon to noon, 7 days a week. If you pick up after 12 noon, an additional day is charged. This keeps feeding, play, training and staff rotations on schedule so every pet gets individual attention.
Questions
I signed up but can’t log in.
You’ll need to verify your email first — look for the welcome email (check spam). Still stuck? Call us and we’ll get you in.
Can I book by phone instead?
Yes. Call (386) 736-9848 or stop by the front desk and we’ll complete your reservation for you.
Do you take same-day reservations?
Yes — please call for same-day stays so we can confirm space.
Can I drop off or pick up outside office hours?
Sometimes. After-hours drop-off and pick-up costs $15 an hour and must be approved by management in advance — call us to arrange it.
Are you open on holidays?
Holiday hours vary, and the office is closed Thanksgiving Day and Christmas Day. Your pets are still cared for 24/7.
Do you board cats and other animals?
Yes. We have cat condos and welcome birds, exotics and small animals. Call to arrange their stay.
Have a question?
Send us a note and we’ll get back to you, or call us during office hours.
(386) 736-9848come say hi
Visiting us
We care for our guests 24/7, and we love meeting new pet parents. To keep check-ins smooth, please call ahead or book an appointment before you visit.
Office hours
- Monday–Friday
- · 9am–6pm
- Saturday–Sunday
- · 9am–5pm
Holiday hours vary. Closed Thanksgiving Day and Christmas Day. Pets cared for 24/7.
Need to drop off or pick up outside office hours? There’s a $15/hour charge, and it must be approved by management in advance — please call to arrange.
Directions
From DeLand
Take 17-92 north through DeLand to 92 east (International Speedway). Go 2½ miles to Marsh Road, turn left, and go 2½ miles — we’re on the right.
From Daytona
Take 92 west (International Speedway), cross the Kepler Road interchange and take the 2nd right onto Marsh Road. Go 2½ miles — we’re on the right.
From Orlando
Take I-4 east to exit 118 (Route 44). Go west to Kepler Road, right to 92, left on 92, then the second right onto Marsh Road. Go 2½ miles — we’re on the right.
From Deltona / Orange City
Take I-4 east to exit 118 (Route 44). Go west to Kepler Road, right to 92, left on 92, then the second right onto Marsh Road. Go 2½ miles — we’re on the right.